Christmas is fast approaching and we would like to review our holiday guidance for visitations and out trips for the holidays. With the continued rise in COVID-19 cases in our area we are continuing to suspend all on campus visits and we are recommending residents do not go home for the holidays. To provide holiday visitation options, we will be scheduling video family visits with your loved ones visits through Facebook Portal.
In order to serve all of our residents fairly, we are scheduling 15 minute video sessions for each resident and are limiting the frequency of visits for each resident so everyone has a chance to participate. Facebook Portal visits will be scheduled using our visiting appointment application that we utilized for outdoor visitation. Facebook Portal has some added features that allow for up to seven unique individuals to participate on their own devices each visit. This will allow for more families to group together for a Christmas visit regardless of where they live.
When scheduling your family Facebook Portal visitation appointment online, additional instructions will follow showing you how to link up and interact with each other. ** In order to participate you must have the Facebook application downloaded that you must be signed into it on your smartphone, computer with camera, or on a tablet in order to use the Portal to visit**
At this time unless there is an appointment scheduled in advance, we will not be able to accommodate any last minute requests.
Due to the business of the holiday and the implementation of Facebook Portal visits, we are not allowing any family visitation onto our campus on Christmas Eve or Christmas Day. Unfortunately at this time we can not accommodate any further window visits, door visits or outside visitation with residents of any kind (this includes: the vestibule, sidewalks, benches, the outdoor visitation area and parking lot). We thank you in advance for your continued cooperation and understanding.
Also if you would like to drop anything off for your loved one for Christmas please do so no later than 5pm on Wednesday December 23rd, to allow for all items to be properly sanitized and distributed. There is other guidance and information about gifts on our Facebook page.
If you have any further questions or concerns regarding our visitation policy during the holidays, please feel free to contact Jennifer at 845-331-1254 Monday- Friday between 8am and 2pm.
Thank you for your continuing cooperation and patience as we navigate through this pandemic and we would like to wish you and your families a very Happy Holiday!
We are almost completed with our on sight visiting bungalow and will post more information in the coming days! Thank you as always for your patience and continued support and cooperation!
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